Have a question about changing your name, your order, or which package suits you? We'd love to hear from you.
Email us
The best way to reach us is by email at info@changeyourname.com.au. We aim to respond promptly, and our office is open seven days a week.
Already placed an order?
If you have a question about an existing order, please include the email address you used when ordering and your reference number if you have it, so we can find your details quickly. The same applies for refund requests — see our refund policy for how that works.
Common questions
Many questions are answered on our FAQs page — covering documents you'll need, timing, security, the differences between packages, and what to do if an organisation you need isn't on our list. It's a good first stop.
Change Your Name is an independent service based in Brisbane, Australia.
Ready to begin? Start your name change or browse our packages.